One of your officials is struggling to communicate with a member of the public who doesn’t speak your language. The issue is urgent, and the only solution is to use an expensive interpreter. Until now.
Tala is an innovative translation tool that helps public sector officials speak to customers in multiple global languages. That saves you time and money, while offering best in class service.
Tala meets public sector needs
In a globalised world, public sector officials meet individuals from around the world on a daily basis. Until now, the only way to speak with those individuals was to use an interpreter – but interpreters are expensive and must travel to sites where they are needed.
Tala uses artificial intelligence to provide real time, accurate and reliable language interpretation. That means your officials can communicate directly with people who don’t speak your language using a Jabra device.
How the public sector benefits with Tala
If your organisation needs to communicate with individuals who do not speak the same language as you, Tala can help.
Tala public sector use cases
Officials can provide services to speakers of 45 global languages.
Interpreter fees cost the public sector millions of dollars every year. With Tala, you avoid those costs.
You no longer need to wait for interpreters to travel to your offices to begin speaking to an individual.
Tala records and transcribes conversations for complete confidence and later reference.
All conversations are stored in a secure, encrypted cloud environment.
Tala has been tried and tested in multiple public sector organisations.
Tala can be used in any public sector organisation where interaction with people who speak different languages is required, including:
Speak with victims, suspects or witnesses who speak another language. Build trust and rapport with communities.
Border force and immigration
Help officials speak with travellers, resolve visa issues, conduct bag searches or conduct spot checks with ease.
GP's, hospitals, or ambulance workers cannot always speak the same language as patients. Tala helps patients describe symptoms and communicate diagnoses.
Provide personalised support to families, distressed people, or other individuals who need help but cannot speak your language.
Communicate with lost of confused travellers at ports, train stations, airports, bus stations and other transit hubs.
Provide training and education services to migrants, refugees, or international students who have limited skills in your language,
Covid-19 vaccination centres
Tala lets healthcare professionals reassure patients about the vaccine, provide reliable information and counter falsehoods at vaccination and community centres.